First, let’s define soft skills in the workplace: Often referred to as “people skills,” soft skills are characteristics and abilities, such as flexibility and professionalism, that help people interact with coworkers, clients, and management in a positive and productive manner. Soft skills help foster positive work environments with greater morale, efficiency, and inclusion. They can also do wonders for a company’s reputation. This is why they are so valuable in the workplace.
“Hard skills” are technical skills needed to complete a job. These skills are easily measurable and are often industry-specific. For example, if you’re a carpenter, some of your hard skills may include hanging drywall, installing windows, and exterior painting. If you’re a designer, some of your hard skills may include knowing how to use Photoshop or InDesign.
While your hard skills will determine whether or not you are qualified for a specific position, your soft skills may determine whether or not a company wants you to work for them. This is why knowing how to talk about soft skills in the workplace is so important. After all, you’ll need to make a good impression to get the job!